Logistics

That is our core business: handling your products.

In our incoming goods department, we handle all the required tasks. In addition to delivery note processing, unloading, recording and quantity control, we also carry out extensive quality checks and sampling. We focus on individual customer requirements. For example, one of our customers has set up a sample warehouse for its products and we check the incoming goods against these quality samples.

We unload and palletize about 1000 sea containers per year. Containers can be delivered by rail in an uncomplicated way, because the terminal in Phillipsthal is only 15 km away.

Picking and shipping is done nationally and internationally for both our B2B and B2C customers.
Due to our scalable and flexible warehouse technology we are well prepared for the different shipment structures of our customers. Shipping individual spare parts or small parts is just as easy for us as handling complete truckloads.

Using modern recording and picking technology, such as scanners and pick-by-voice, we design efficient processes that support a smooth shipping process.

More than 37,000 pallet bays are available at the two locations all told.

In addition to flexible manual warehouse technology, this high storage capacity is also managed by an eight-aisle automatic pallet warehouse and a two-aisle tote warehouse with an attached conveyor system.

In addition, a stock of storage containers is available for flexible use by our customers on request. This means that ordered products can be packed into our storage containers immediately during production. This simplifies handling, transport and storage, and saves packing material.

In addition to warehousing, we offer our customers further services in our modern logistics centres. In recent years, the value added for our customers by this portfolio has grown. And we have expanded our equipment and know-how to match. Here are some examples of our entire range of services:

• Packing of multi-part sets (assembly as per bill of materials and with prior picking)
• Labelling/price marking in line with special requirements
• Ensuring error-free and smooth deliveries
• Sample shipments with comparison

For labelling and price marking, we offer our customers the additional option of having rolls of labels produced in colour printing.

Furthermore, we operate a workshop which handles the entire technical service:

• Repairs of electrical equipment for customer commissions
• Processing of warranty claims
• Spare parts logistics

Professional handling of returns and return deliveries is part of our complete range of services. We have experienced employees who are familiar with this business, for example, through changes of assortment and suppliers, dissolution of consignment stores or receiving/sorting of trade fair goods. In addition, due to the local conditions, there is sufficient capacity for processing returns.

We cooperate with brand-name system providers for the shipment of general cargo, parcels (max. 30 kg) and express shipments. They have the necessary network, know-how and sufficient capacity even during seasonal peaks.

For enquiries relating to Full Truck Loads (FTL) and Partial Truck Loads (PTL) our transport office basically uses the entire capacity of the market. This means that we are always able to respond quickly and implement customer requests accordingly.

Our export office is responsible for the handling the formalities required for transport and customs clearance. Our employees are particularly experienced in the field of exports to Switzerland (collective customs procedure) and Russia.

Our service centre is available to field all of our customers' questions. Trained employees provide answers about deliveries, the lead time or other topics.
The service centre also handles the registration of returns. The exact procedure is always based on our customers's wishes.